Information for customers
24 hours phone office
43•11•11; 83•11•11
"Of. 24" phone number
43•12•05
Fax
Erroneous invoices recalculation.
Requests registration.
Requests registration.
Services
- Emergency requests registration in case of tension lack.
- Customers’ claims registration related to the energy quality.
- Verification by Labour Order of the client’s measure equipment functioning.
- Modifications of clients’ personal data (when presenting acts by fax, e-mail, post).
- Consulting payment invoices for the consumed electric power.
- Labour Order generation when reading repeatedly the meter’s indices if needed.
- Sending repeated invoices to domestic customers if requested.
- Requests reception from new customers, possible clients of UF Company, with the requested power till 5 kwt.
- Presentation of the information related to planned disconnections caused by reparation and precautions works at the supplier’s equipment and installations.
- Presentation of the information related to work agenda of Commercial Offices of UF Company, other information related to CO activity (address, services rendered to customers in CO, phone number).
- Presentation of other information useful for the clients, related to electric power consumption.